General

How to register

option 1

1.) Login to https://html5.jack777.com

2.)  Please click " Register ".

3.)  In the phone number box, please enter an active/valid phone number (max - 13 digits).

4.)  In the password text box, please enter a password of your choice   ( 6 - 13 characters ).

5.)  Last click REGISTER.

6.)  The system will send a verification code to your registered phone number, please enter the verification code to complete the registration. 

 

option 2

1.)  Login to Member Webpage https://www.jack777.com/

2.)  Please click " Register ".

3.)  In the phone number box, please enter an active/valid phone number (max - 13 digits).

4.)  In the password text box, please enter a password for your new member account    ( 6 - 13 characters ).

5.)  Last click REGISTER.

6.)  The system will send a verification code to your registered phone number, please enter the verification code to complete the registration. 

 


Did not receive verification code

1.)  The phone number provided by the member is not active or the phone signal is weak resulting in not receiving the code.

2.) Please contact the customer service department.

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Player Forgot Password

 Option 1

1.)  Please go to member's game account login page at https://html5.jack777.com and click "Forget Password".

2.)   Fill in the registered phone number in the phone number text box, and thereafter click submit.

3.)  The system will send a Verification code to the Member's phone number. 

4.)  Fill in the Verification code in the text box and then click submit. 

5.)  Enter the new password in the new password text box. Then retype the new password in the Confirm new password text box, and Click " Submit ". 

6.)  After the password has been successfully changed, Please login to your account with your new account password. 

 

Option 2

1.)  Please go to the Members webpage at  https://www.jack777.com/, and click on LOGIN and then click at "Forget Password"

2.)  Fill in the registered phone number in the phone number text box, and thereafter click submit.

3.)  The system will send a Verification code to the Member's phone number. 

4.)  Fill in the Verification code in the text box and then click submit. 

5.)  Enter the new password in the new password text box. Then retype the new password in the Confirm new password text box, and Click " Submit ". 

6.)  After the password has been successfully changed, Please login to your account with your new account password. 

 

 


How to Change Password

 Option 1

1.) Please login to your game page at https://html5.jack777.com.

2.) Click on "Game Setting" and click "Reset Password".

3.) In the current password text box, please fill in the original password.

4.) Enter the New Password in the new password text box, and retype the New Password in the Confirm new password text box then Click " Submit ".

5.) Your New Password has been Successfully Updated, and please login to account with your New Password.

 

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Option 2

1.) Please login to our member webpage at https://www.jack777.com/

2.) After Login please click "DEPOSIT" and then select "Account" and click "Change Password"

3.) In the current password text box, please fill in the original password.

4.) Enter the New Password in the new password text box, and retype the New Password in the Confirm new password text box then Click " Submit ".

5.) Your New Password has been Successfully Updated, and please login to account with your New Password.

 

 

 


Game Issue

Any game complaint should not exceed 3 days from the day the game problem occurred.

Please contact our customer service to log the complaint.

 

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